About
Woes is built for developer support teams that live around APIs.
Woes is an API-native developer support platform that unifies live chat, email, Discord, API documentation ingestion, authenticated endpoint testing, and grounded AI support agents.
What Woes Is
Woes is a unified developer help desk for API companies. It brings live chat, email, Discord, API documentation ingestion, authenticated API testing, and a grounded AI support agent into one workspace.
Who Woes Serves
Woes is designed for support operators, developer relations teams, API support leads, and workspace admins who need exact answers about endpoints, auth rules, request bodies, response schemas, SDK examples, and integration behavior.
How Woes Is Different
- Live chat, email, and Discord are treated as channels over one conversation model.
- The AI agent is a participant in the support workflow, not a separate product silo.
- API context is workspace-scoped so answers stay tied to the customer's own documentation and configuration.
- Low-confidence cases should clarify or hand off instead of guessing.
Related Reading
For more detail, read the Woes article on API support context layers or review the Woes Trust page.